For individual items purchased on our site (not box subscriptions), we have a 30-day return policy for most items. Customers may return an item purchased on our site for a refund or exchange. After 30 days following delivery of the item, all sales are final. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact firstname.lastname@example.org within 30 days of delivery of the item, and send your receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items are not subject to return or exchange under any circumstances: Gift cards, downloadable software products, clearance and sale item, some health and personal care items
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery